Angry at Zenith

Is asking that everthing works too much to ask?

Published on May 29, 2008 By snowier In Life Journals

Recently I bought a DTV converter box and now after hours of putzing around trouble shouting of why I wasn't recieving any signal, and eventually finding the problem all is wonderfully fine. There is nothing like having 12 free channals of TV to choose from.

My problem was the coaxil cable sent with my Zenith DTV converter box was nothing but a worthless piece of crap. It was the type that doesn't screw on, it just slides on . I honestly never thought they were worth much, but is it too much to ask they would at least work brand new out of the box.

It took me hours of troubleshooting to the point I almost threw my new converter box across the room. The first thing I did was make sure my TV top antenna was working and I could receive anything to my TV. I was able to receive regular TV signal fine. So then I started elemanating cables and AHA it was the new one I just got.

I have written an e-mail complaining to the company, but am still angry and disappointed. For the most part companies like Zenith and Magnavox make good quality products. I just don't get why any company wouldn't ensure that everything needed for its proper use wouldn't work new straight out the box.

Comments

Gene Nash

on May 29, 2008

I hear ya.

The RCA box I just bought won't recognize its own remote 95% of the time. I'm not sure whether it's a fatal design flaw or a single broken box. Return it for a new one, or go with a different brand? Ugh.

snowier

on May 30, 2008

Opt for a differant brand.

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